Privacy policy.

Last updated: 18.08.2025

At Mindlayr (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (mindlayr.com) and when you purchase products, access our services, or interact with us.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you use our website or make a purchase, we may collect the following types of information:

a) Personal Identification Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

b) Payment Information

  • Credit/debit card details (processed securely via third-party payment providers such as Stripe, PayPal, or Squarespace Payments — we do not store your full card details)

  • Transaction history

c) Account Information

  • Login credentials (if you create an account)

  • Purchase preferences

d) Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Cookies and usage data (see our Cookie Policy)

e) Marketing & Communication Preferences

  • Email newsletter opt-ins

  • Customer support requests

  • Responses to surveys or promotions

2. How We Use Your Information

We process your personal information for the following purposes:

  • To process and fulfill your orders (payment processing, shipping, order confirmations)

  • To manage your account (logins, purchase history, saved preferences)

  • To communicate with you (customer support, updates, service announcements)

  • To improve our website and services (analytics, site optimization)

  • To send marketing communications (if you have opted-in)

  • To comply with legal obligations (tax records, fraud prevention, regulatory requirements)

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we rely on the following legal grounds to process your information:

  • Performance of a contract (processing orders, delivering products)

  • Consent (marketing emails, non-essential cookies)

  • Legitimate interests (improving services, preventing fraud)

  • Legal obligations (tax, regulatory compliance)

4. How We Share Your Information

We do not sell your personal data. However, we may share your information with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal, Squarespace Payments)

  • Shipping providers (e.g., Royal Mail, courier services)

  • Service providers (e.g., Squarespace for hosting, Google Analytics for analytics, email marketing platforms like Mailchimp/Klaviyo)

  • Legal authorities when required by law

Each third party is required to protect your data and use it only for the purpose we specify.

5. International Data Transfers

As our website is hosted on global infrastructure (Squarespace), your data may be transferred and stored outside your country. We ensure adequate safeguards (such as Standard Contractual Clauses) are in place to protect your information.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

  • Order information: 7 years (for tax/accounting obligations)

  • Marketing data: until you unsubscribe or request deletion

  • Account data: until you delete your account

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request deletion of your personal information.

  • Restriction: Limit how we process your data.

  • Portability: Receive your data in a machine-readable format.

  • Opt-out of marketing: Unsubscribe from promotional communications.

To exercise your rights, please contact us at contact@mindlayr.com

8. Security of Your Information

We use administrative, technical, and physical safeguards to protect your data, including:

  • Secure Socket Layer (SSL) encryption for all transactions

  • PCI-DSS compliant payment processing

  • Restricted access to personal data

  • Regular monitoring for vulnerabilities

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we update, we will revise the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Mindlayr

Email: contact@mindlayr.com
Website: https://mindlayr.com